Edit: Even though I did not get a service from the company, I was personally called the next day for an apology and a chance to make things right. I was refunded the service fee I paid. Though I can’t testify on their service, I can attest for their integrity, which in my opinion is just as important as a job well done. Below is my original experience, for your own reference. I’m satisfied with the customer service provided.
Worst plumbers ever. I called them saying exactly what I needed, an O ring replacement. Plumber shows up to my house, later than what he said, looks at my sink tells me it’s an issue with my O ring and said he doesn’t have a replacement in his van. What kind of technician doesn’t have ANY spare parts on the job with them ? Especially when I informed them about the problem when I made the call in the first place ?
Extremely disappointed. Save yourself the trouble and just go on YouTube and do it yourself.
