Reviews

This company was fast, reliable and informative. We had a disaster happen in our basement. They came right away and quickly started on the work that needed to be done. If I could give you 10 stars I would. I would not hesitate to call them again should I need plumbing work done. Thank you Roman and coworkers.

I was really impressed with this company. They worked so quickly and efficiently! Got a free quote for a big project and by the next morning they were on the job. They worked long and hard to complete the job in one day! The crew, technician and receptionist were all very friendly and helpful. Even the admin side of things were so well organized and impressive. They run a really good operation there. Highly recommend

Thank you Sonia for your very prompt help in assigning a plumbing repair specialist re: faucet and tank repairs needed. Brian from Drain Rescue Plumbers arrived well within the allotted time frame. He reviewed the issues, advised me of what needed to be done and did an Excellent, and Thorough job in ensuring that everything was working well when completed. His customer service and thoughtfulness are on point and are to be commended. Thank you Brian. Thank you Drain Rescue Plumbers!

Jacob from Drain Rescue did a fabulous job restoring the water flow from what we thought was merely a clogged kitchen sink. After repeatedly snaking the drain, he ascertained that the cause was a thoroughly rust clogged 80 year old cast iron pipe in the basement which he replaced with plastic and then reconnected it to the large drainage pipe leading to the street from underneath the concrete floor in the basement. He and his assistant completed the job in under 4 hours and after testing multiple times for leaks, left the house neat, tidy and devoid of debris. I would not hesitate to recommend Drain Rescue Plumbers for their great, friendly and professional work. Thanks again, Jacob and Marek! Jeff F., Toronto/East York

Big recomendation to Dwayne, Jake and Mike, they did a hydro flush to 8 of our condos, proffessional, quick and friendly Thank you

I had some emergency work done (Sewage drain replacement, from my property line to the house), the team that Drain Rescue sent were the utmost professionals. They were informative, polite, and most importantly hard working. Dwayne, Vishali, Ivan, Igor, and Rudolph (I hope I got the spelling correct) are a top notch team. they managed to get what was initially 2 days of work done in 1 day. To say I am pleased is an understatement. I've read other reviews and have nothing but high praise about Drain Rescue and in particular the team. Thank you guys, I sincerely appreciate the time and effort put in to get my home back to a livable state.

Our plumber Dwayne was excellent to work with. Very informative about our problem. I would highly recommend Drain Rescue for your emergency repairs and definitely ask for Dwayne

My basement is old as my house. Surprise! It decided time was up for my water return to the outside. Fast response.great guys excellent work and I am very happy with how things went. Roman was super helpful all the way through on everything Can't give a better recommendation. Thank you so much guys. I really Appreciate the help through this start to finish Keith

Discovered water under the laundry tub so called Drain Rescue. Talked to a real live person on second ring who scheduled an appointment same day. Awesome knowledgeable service and Brian fixed the problem right away. Would definitely recommend this company to all my friends and family.

I drilled a small hole only 2 inches deep into my basement concrete slab, and to my surprise, a slow trickle of warm clear water appeared in the hole. I put a wet-vacuum onto this drill hole, and I could suck up BUCKETS full of warm clear water - a literal endless supply - but it wasn't pressurized. I was so confused and distressed. Dwayne arrived quickly for a free inspection/quotation. He was extremely knowledgeable, professional, and took every step possible to assess the situation and determine the water source. He tested each toilet/sink/shower to listen for flow at the drill hole. He used a snake camera in multiple drains to look for a drill hole in the pipes. He mapped out the drain pipes under the concrete using a special radar tool. He opened and examined the sewer and drain washouts. But oddly, everything looked good... After over an hour of diligent inspecting around my utility room, he was able to determine that the source of the water was actually from a very small 1 inch rubber discharge tube, originating at my laundry room sink, and travelling down under the concrete towards my basement floor drain. The sink was constantly leaking hot water into this tube, from the main water supply. I had unluckily drilled into this tiny little 1" tube, which was only an inch below the concrete surface. This was a 1 in a million chance, and difficult to diagnose by visual inspection alone. After determining the source, Dwayne helped me re-route the tube and fix the leaking sink. We then confirmed with certainty that the leak was gone, by wet-vacuuming the drill hole again - but it was now dry, no more water could be sucked out of the drill hole. I literally can not say enough good things about Dwayne, who spent 2 hours determining and fixing this rare issue for only the cost of the camera use, $250. I immediately hired DrainRescue on the spot to perform some other unrelated plumbing work in the coming weeks. I spoke with other companies, they all said they will have to chip out the concrete to determine the cause, which could have cost thousands of dollars and delays. Feel like I won the plumber lottery with this company!